Self Exclusion Period
Should you need to be excluded for a longer period of time, you can restrict your ability to access STX for a longer period of time.
Self exclusion period options:
- 6 months
- 1 year
- 5 years
To set up a self-exclusion period, click on the triple bar icon and click on Player Protection to expand. Select Self-Exclusion.
Once you select the exclusion period, you will be immediately logged off STX
and will not be able to log back in again until the exclusion period ends. You
will also be removed from any marketing material, incentives, or promotions during
this time. Should you have funds to withdraw, please contact customer support at contactus@stxapp.ca.
STX is committed to promoting responsible gaming and to ensure that help is available to those who want to gamble responsibly. For additional resources, visit our responsible gaming site.
Related Articles
Cool Off Period
You can set up a cool off period to restrict your ability to access STX for a shorter period of time. You will not have access to your account during this time and this action cannot be reversed. Cool off period options: 1-6 day(s) 1-4 week(s) 1 ...Loss Limit
You can set up a loss limit to control how much money you can lose in a specified period of time. To set up a limit, click on the triple bar icon and click on Player Protection to expand. Select Player Limits and click on the Loss Limits tab. You ...Responsible Gaming Resources
STX is committed to promoting responsible gaming and to ensure that help is available to those who want to gamble responsibly. There are several 24/7 helplines available, which provide free and non-judgmental advice for individuals with concerns ...Deposit Limits
You can set a deposit limit to control the total dollar amount that can be deposited into your STX account. To set up a limit, click on the triple bar icon and click on Player Protection to expand. Select Player Limits. You will have the ability to ...